At Dashmesh Sons, we value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our store, we collect the following types of information:

• Order Information: Name, billing address, shipping address, email address, and phone number.

• Payment Information: We use secure third-party payment processors. We do not store your full credit card or bank account details on our servers.

• Verification Data: In the event of a claim, we collect and store the mandatory unboxing video you provide to verify the condition of the goods upon arrival.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Communicate with you regarding your shipment.

• Verify claims for damaged or incorrect items (using your unboxing video).

• Screen for potential risk or fraud.

3. Data Retention & Media

• Unboxing Videos: Any video evidence submitted for claims will be retained only as long as necessary to resolve the dispute or for internal record-keeping regarding product quality.

• Order Records: We maintain your order information for our records unless and until you ask us to delete this information.

4. Sharing Your Information

We share your personal information with third parties only to help us operate our business:

• Service Providers: For example, we share your address with courier services to deliver your products.

• Legal Compliance: We may share information to comply with applicable laws and regulations or to protect our rights.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

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Summary of Sales Terms

By using our site, you acknowledge you have read and agreed to our Refund and Return Policy, which includes:

• Strict No Return / No Refund / No Cancellation policy.

• The requirement of a mandatory, unedited unboxing video for any claim.

• A 24-hour window to report damaged or incorrect items.